Privacy Policy – Reform House, LLC
Last Updated: April 16, 2026
Reform House, LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines what information we collect, how we use it, and your rights.
By using our services or visiting our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of personal information:
1.1 Contact Information
Name, email address, phone number, and mailing address when you book a class, purchase a membership, or contact us.
1.2 Payment Information
Billing details and payment information necessary to process transactions.
1.3 Health & Fitness Information
Limited health or fitness-related information you voluntarily provide (e.g., injuries, goals, or preferences) to help us deliver safe and effective classes.
1.4 Communications
Records of emails, texts, or other communications you send to us.
1.5 Usage Information
Technical data such as IP address, browser type, and how you interact with our website or booking platforms.
2. How We Use Your Information
We use your information to:
Manage class bookings and memberships
Process payments
Communicate with you about your account, classes, and studio updates
Improve our services and customer experience
Send promotional offers and marketing communications
3. SMS & Marketing Communications
By providing your phone number, you consent to receive text messages from Reform House, LLC related to:
Class bookings and reminders
Account notifications
Promotions, events, and studio updates
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
4. Data Sharing
We respect your privacy and do not sell your personal information.
We may share your information only in the following cases:
4.1 Service Providers
With trusted third-party providers (such as booking, payment, or communication platforms) necessary to operate our business.
4.2 SMS Compliance
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4.3 Legal Requirements
When required by law or to protect our rights and business.
5. Data Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
Request access to your personal data
Request corrections to inaccurate information
Request deletion of your personal data
Opt out of marketing communications at any time
To make a request, contact us using the information below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Reform House, LLC
hello@reformhousepilates.com
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
© 2026 Reform House